Privacy Policy

Ralph Lauren Asia Pacific Limited, Ralph Lauren Corporation Japan and Ralph Lauren Corporation (hereinafter referred to collectively as the 'Ralph Lauren Group') comply with the Act on the Protection of Personal Information (hereinafter referred to as the 'Personal Information Protection Law') and other related laws and ordinances and, in addition to strictly managing the personal information we collect from you, we endeavour to handle personal information in an appropriate manner in accordance with this Privacy Policy as described below.

1. Definition of Personal Information

'Personal information' is 'information regarding a living individual by which a specific person can be identified by name, date of birth or any other description contained in such information (including information that can be easily compared with other information and by means of which a specific person can be identified)' as stipulated in the Personal Information Protection Law.

2. Collection of Personal Information

The Ralph Lauren Group collects personal information using appropriate and fair means in compliance with the Personal Information Protection Law. When collecting personal information directly by way of documents or through this website, we clearly indicate the purpose of using such information.

Furthermore, if you do not consent to providing personal information to the Ralph Lauren Group or withdraw your consent regarding providing personal information at a later date, in some cases you may not be able to use some of the services provided by the Ralph Lauren Group.

3. How We Use Personal Information

The Ralph Lauren Group uses personal information for the purposes described below.

(1) Examples of how we use your personal information.

  • For providing products or services, as well as related information/follow-up services.
  • Activities related to improving the quality of products and services (including investigating and developing new projects or added value).
  • For considering, investigating and responding to inquiries and communications from customers.
  • For administering and developing the website and managing shops belonging to the Ralph Lauren Group.
  • For contacting/providing to manufacturers and resellers of products and other related parties.
  • For developing proposals for and carrying out campaigns and events.
  • For marketing surveys and other research in relation to the business activities of the Ralph Lauren Group (including the use as base material for marketing purposes, such as product user analysis).
  • For investigating ways to protect the Ralph Lauren Group and other affiliated companies from negligence, fraudulent behaviour, theft and other illegal actions.
  • For notifying and reporting to governmental agencies.
  • For complying with laws, regulations, court orders and other obligations as determined by law.

(2) How we use the personal information of job applicants

  • For considering and deciding whether or not to hire them.
  • For complying with laws, regulations, court orders and other obligations as determined by law.

(3) Other purposes as determined orally or in writing

4. Supervision of Employees and Subcontractors

In order to ensure the security of your personal information, the Ralph Lauren Group carries out necessary and appropriate supervision of employees that it instructs to handle such personal information.

In cases where the handling of personal information is subcontracted to a third party, the Ralph Lauren Group stipulates that the subcontractor carries out safe management of such information in an appropriate manner as required while restricting the handling of personal information by the subcontractor to the scope required for achieving the purpose of such subcontracting, and ensures that necessary and appropriate supervision is carried out in order to ensure the protection of your privacy.

5. Disclosure to Third Parties

With the exception of the cases mentioned in '6. Sharing of Information with Our Affiliates' and in the cases stipulated below, the Ralph Lauren Group will not share personal information with any third party without first obtaining the consent of the person involved.

  • Cases where disclosure is required by laws and ordinances.
  • Cases where it is necessary in order to protect a person's life, physical wellbeing or assets and where it is difficult to obtain the consent of the person in question.
  • Cases where it is particularly necessary in order to promote the improvement of public hygiene or the healthy growth of a child and where it is difficult to obtain the consent of the person in question.
  • Cases where it is necessary to cooperate with State organisations, local governments or entities who are subcontracted by such organisations in order for them to be able to execute their duties and where there is a possibility that obtaining the consent of the person in question may interfere with the execution of such duties.
  • Cases where the handling of personal information is subcontracted within the scope required to achieve the purpose of using such information.
  • Cases where such information is provided as part of business succession due to reasons such as amalgamation.

6. Sharing of Information with Our Affiliates (when applicable)

The Ralph Lauren Group will share personal information that it acquired in accordance with the following provisions. Such information is securely managed in strict accordance with this Privacy Policy.

[Details Regarding Shared Personal Information]

  • Data, including address, name, telephone number, age, sex, birthday and e-mail address, as well as purchase details and the content of inquiries to the Ralph Lauren Group.

[Extent of Shared Users]

  • Information collected under this Privacy Policy may be shared with the Ralph Lauren Group and its affiliates, licensees and joint venture companies throughout the world. Furthermore, as the products of the Ralph Lauren Group are also sold in department stores, the personal information collected by the Ralph Lauren Group in such department stores may be shared with such department stores. For further details, please click here.

[Purpose of Using Shared Information]

  • Parties sharing personal information shall jointly use such information within the scope of purposes stipulated in “3. How we Use Personal Information”.

[Entity Responsible for the Management of Shared Personal Information]

  • Ralph Lauren Asia Pacific Limited.

7. Transfer of Personal Information to Other Countries

After obtaining the consent required under the Personal Information Protection Law, the Ralph Lauren Group may sometimes transfer the personal information we collect from you to countries other than the country in which you originally provided it. In some cases, such countries may not have the same kind of laws and ordinances regarding data protection as the country in which you provided the information. In cases where the Ralph Lauren Group transfers personal information to a different country, such information will be protected under standards that are in effect similar to those determined in this Privacy Policy.

8. Links to Other Websites

For your information and convenience, this website may include links to other sites. In some cases such sites may be run by companies that are not affiliated with the Ralph Lauren Group. When you visit such a linked site, as in some cases the destination site has a separate privacy policy, we strongly recommend that you read it. The Ralph Lauren Group is not responsible for the content of any websites that are not affiliated with the Ralph Lauren Group and is not responsible for the use of such sites or the privacy practices of such sites.

9. How We Protect Personal Information

The Ralph Lauren Group uses log files in order to collect information regarding IP address, browser type, pages browsed, platform, third party web analysis tools, cookies, web beacons and date stamps. You have the option of changing your browser settings in order to stop the use of cookies. Please refer to the website of your browser provider for details regarding how to do so.

Furthermore, the Ralph Lauren Group maintains reasonable safety measures in order to prevent unauthorised access, loss, destruction, alteration and disclosure of personal information held by the Ralph Lauren Group.

The Ralph Lauren Group endeavours to manage your personal information in the latest and most accurate manner.

10. Disclosure, Correction and Cessation of Use of Personal Information

When you or your proxy request any of the following regarding your personal information (➀ notification regarding the purpose of use, ➁ disclosure of personal information, ➂ correction, addition or deletion of personal information, ➃ cessation of use or deletion of information, ➄ cessation of sharing personal information with a third party), the Ralph Lauren Group will respond without delay within a reasonable period of time (within 10 days under all circumstances) after going through a confirmation procedure using the protocol described below. Responding to and dealing with personal information is carried out at no cost. However, cases approved under the Personal Information Protection Law or other related laws and ordinances are excluded.

  • Request for notification regarding the purpose of use of personal information.
  • Request for disclosure of personal information.
  • Request for correction, addition and/or deletion of personal information.
  • Request for the cessation of the use of personal information and/or deletion.
  • Request for the cessation of sharing personal information with a third party.

[Method of Request]

Please submit your request in writing, including the name of the person who is making the inquiry, address, e-mail address and details regarding the request to 'Inquiries' by registered mail at the address shown below. If you wish to stop receiving the email magazine from the Ralph Lauren Group, please click the link provided to stop your subscription. Please note that you will need to pay postal costs.

  • We ask that you please refrain from coming to our office for such inquiries.

Inquiries

Legal Department
Ralph Lauren Corporation Japan
2-10-1 Nagata-cho, Chiyoda-ku, Tokyo, Japan 100-0014

Joint User: Ralph Lauren Asia Pacific Limited
Attention: General Counsel, Asia Pacific
35/F, Tower 1, The Gateway, Harbour City,
Tsim Sha Tsui,
Hong Kong

Joint User: Ralph Lauren Corporation
Attention: Chief Privacy Officer
c/o Legal Department
625 Madison Avenue
12th Floor
New York, New York 10022

Confirmation Procedure

  • Requests made by the requester in person: Please confirm your identity by providing a copy of your official ID, such as a driver's license, passport or National Health Insurance card.
  • Requests made by a proxy: In order for us to confirm that you are lawfully authorized, in addition to a telephone call from the original requester, please provide a letter of proxy stamped with the personal seal of the original requester, and a certificate to prove the authenticity of the seal or a copy of the official ID of both the original requester and the authorized proxy, such as driver's license, passport or National Health Insurance card.
  • As a general rule, the reply to your request will be sent to the original requester by registered mail. If you want the reply to be sent to your proxy, please specify this in your letter of request.

11. Revision of Privacy Policy

The Ralph Lauren Group may review this Privacy Policy and make changes. When changes are made, details will be announced in an appropriate manner.

12. Inquiries regarding Personal Information

If you have any inquiries regarding our Privacy Policy, please write to us at the following address:

[Inquiries from Japan]

Ralph Lauren Asia Pacific Limited
35/F, Tower 1, The Gateway, Harbour City,
Tsim Sha Tsui,
Hong Kong
Attention: General Counsel, Asia Pacific

* We ask that you please refrain from coming to our office for such inquiries.

Please click here for the Privacy Policy of Ralph Lauren Corporation.

July 19, 2016